Shipping policy
Shipping Policy
Last Updated: 27/07/2026
At Shyamanjari, we take great care in packing and delivering every saree to ensure it reaches you in perfect condition. Please read our shipping policy below for details on processing, delivery timelines, and charges.
1. Order Processing Time
- Orders are processed within 1–3 business days of payment confirmation (excluding Sundays and public holidays).
- Each saree is quality-checked and carefully packed before dispatch.
- During sale periods, festive seasons, or high order volumes, processing may take up to 5 business days. We appreciate your patience during these times.
- You will receive an order confirmation email/SMS immediately after purchase, and a dispatch notification with tracking details once your order ships.
2. Shipping Partners
We ship all domestic orders through Shiprocket, its aggregators, and its network of trusted courier partners, selected based on serviceability to your PIN code for the fastest and most reliable delivery.
3. Shipping Destinations & Charges
Domestic Shipping (Within India)
| Order Value | Shipping Charge |
|---|---|
| Above ₹5,000 | Free |
| Below ₹5,000 | Free |
We currently ship to all serviceable PIN codes across India. In rare cases where a pin code is not serviceable by our courier partners, our team will contact you to arrange an alternative.
4. Estimated Delivery Timelines
| Destination | Estimated Delivery Time |
|---|---|
| Metro cities (Mumbai, Delhi, Bengaluru, Hyderabad, Chennai, Kolkata, Pune) | 3–5 business days |
| Other cities & towns | 5–8 business days |
| Remote/rural areas | 7–10 business days |
| International | 10–20 business days |
Delivery timelines are estimates provided by our courier partners and begin from the date of dispatch, not the date of order placement. Timelines may vary due to weather, regional restrictions, or courier delays beyond our control.
5. Order Tracking
Once your order is dispatched, you will receive a tracking link via email/SMS/WhatsApp. You can also track your order anytime by:
- Logging into your account on shyamanjari.com and visiting "My Orders"
- Using the tracking link provided by Shiprocket
6. Shipping Delays
While we strive to meet all estimated delivery timelines, delays may occasionally occur due to:
- Courier network disruptions
- Adverse weather conditions
- Regional lockdowns, strikes, or government restrictions
- Incorrect or incomplete address provided at checkout
We are not liable for delays caused by circumstances beyond our reasonable control, but we will keep you informed and assist in resolving any issues with the courier.
7. Damaged, Lost, or Missing Shipments
- Please inspect your package at the time of delivery. If the outer packaging appears tampered or damaged, we recommend recording a video while unboxing and refusing the delivery if visibly damaged.
- In case you receive a damaged product or your order is missing an item, please contact us within 48 hours of delivery at support_shyamanjari@gmail.com with your order number and photos/video of the product and packaging.
- If a shipment is lost in transit, please contact our support team — we will coordinate with the courier partner to trace the shipment or, where applicable, offer a replacement or refund in line with our Refund Policy.
8. Address Accuracy
Please ensure your shipping address, pin code, and phone number are accurate and complete at checkout. Shyamanjari is not responsible for delays or non-delivery resulting from incorrect or incomplete address information provided by the customer. If a package is returned to us due to an incorrect address, additional shipping charges may apply for re-delivery.
9. Multiple Items / Split Shipments
If your order contains multiple items, they may be shipped separately depending on stock availability and warehouse location. You will receive individual tracking details for each shipment at no extra cost to you.
10. Contact Us
For any shipping-related questions, reach out to us at:
Shyamanjari Email: support_shyamanjari@gmail.com Phone: [+91-XXXXXXXXXX] Hours: [Mon–Sat, 10 AM – 6 PM]
This policy is a general template intended as a starting point. Please fill in your actual pricing thresholds, delivery timelines (based on your Shiprocket serviceability data), and business contact details before publishing. Consider having it reviewed alongside your Refund/Return Policy for consistency.